Find answers to some Frequently Asked Questions by our community and customers. If you can’t find an answer to your question, do not hesitate to get in touch with us, we would be happy to help.
What industries does SHARC serve?
SHARC provides tailored solutions for industries such as healthcare, retail, commercial buildings, high-rise towers, banks, condominiums, and more.
How do I schedule a service call or request a quote?
You can schedule a service call or request a quote by filling out the contact form on our website or calling our office directly. Our team will respond promptly to assist you.
Let’s discuss your project: get an estimate or request a service today.
Can I come to SHARC for both accessibility and security solutions?
Yes, SHARC is a one-stop shop for accessibility and security. We offer integrated solutions that include automatic doors, access control, video surveillance, and more.
Can SHARC integrate access control with my existing doors?
Yes, SHARC specializes in integrating advanced access control systems, such as keyless entry or intercoms, with existing doors to enhance security and convenience.
What maintenance is required for Automatic Doors?
Regular maintenance includes cleaning sensors, checking alignment, inspecting moving parts, and ensuring proper operation. SHARC offers preventative maintenance plans tailored to your door usage and traffic volume.
How do I know if my doors are ADA-compliant?
ADA compliance depends on specific factors such as door width, clearance, automatic operation, and ease of access. SHARC’s team can evaluate your doors and recommend upgrades to meet ADA standards.
Can SHARC Help with new projects or retrofits?
Yes!
SHARC can assist with both new projects and retrofits, including accessible washroom upgrades.
Let’s discuss your project: get an estimate or request a service today.
Are two Activation Switches required on each side of an Automatic Swing Door (One Foot Mounted)?
The Alberta Building Code 2019, section 3.8.3.6 (6) specifies that power door operators must have controls that activate either automatically or manually.
These controls must be positioned within a barrier-free path, marked with the International Symbol of Access, and situated outside of the door swing, no more than 1,500 mm from it.
The controls should also comply with Subclause 3.8.3.8.(1)(a)(ii) and should be operable from two height ranges: between 150 mm and 300 mm, as well as between 900 mm and 1,100 mm from the floor.
These controls must be responsive to touch or approach with a fist, arm, or foot. If the door operators don’t have safety sensors, they should fully open the door in no less than 3 seconds, and the force required to halt the door’s movement should not exceed 65 N.
This code requirement can be interpreted to necessitate two activation switches on each side of the door, but the precise application may vary based on the door’s specific configuration.
What regular maintenance should I do on my Automatic Sliding Door?
Maintaining the performance and longevity of your automatic sliding door involves a combination of daily safety checks, routine maintenance, and professional inspections.
Daily safety checks help detect any immediate issues with the door’s activation, safety, and surrounding environment. Routine maintenance includes regular check-ups to clean the door track of debris and monitor the door’s overall functioning, with a focus on the ease of opening and closing which can indicate potential issues with rollers or other components.
Alongside these, periodic inspections by AAADM (American Association of Automatic Door Manufacturers) certified professionals are crucial to evaluate and maintain the door’s various components like sensors, glass, guide rails, and gears, ensuring the door remains in accordance with manufacturer standards.
Are the parts and hardware used by SHARC compliant with standards?
Yes!
SHARC uses hardware from brand-name manufacturers to ensure optimal performance and compliance with standards such as ADA.
Where can I download an Owner’s Manual?
You can download an owner’s manual on our website under the Manuals and Guides Page. Please note – for the most up-to-date information, you should visit the manufacturer’s web page or contact us directly by phone or email.
Can SHARC service my Stanley Automatic Door?
You bet! In fact, we were raised on Stanley! Our partners are former Stanley Access automatic door technicians. We can help you with repairing or replacing your existing Stanley Automatic Swing or Sliding Door System.
Can SHARC replace my Stanley Automatic Door?
You bet! We have many options to replace, upgrade or retrofit your Stanley automatic door system.
What Brand Does SHARC Support?
SHARC supports a wide range of trusted brands in the accessibility and security industry. Our expertise allows us to service, repair, and install products from major manufacturers, ensuring compatibility and performance. Here are some names you may recognize:
- DormaKaba
- Horton
- Stanley
- Nabco/GyroTech
- Ditec/record/Hunter/Entrematic
- Besam
- LCN
- Norton
… and More!
